Configurator
Manual
Here’s how to use the wemStep Configurator.
Configurator
Manual
Here’s how to use the wemStep Configurator.
How do I obtain product documentation (specifications and drawings)?
If you use our wemStep® Configurator, you can download drawings for each configuration in PDF, DXF, STEP and BIM.
You will also get the complete specification text and product specifications of the configured stair tread. You will find the documents section at the bottom of the product summary.
How does it work?
1. Select the desired product documents.
2. Click on “Request documents.”
3. Enter your name and email address and confirm with Send.
Our automated engineer will immediately get to work preparing the requested documents for you. You will soon receive them by e-mail.
Sometimes loading takes a little longer
Sometimes, when adjusting a parameter, it may take a little longer to load than you are used to. The best thing to do in this case is to be a little patient and not refresh the page. The model is loading in the background. Your patience will be rewarded and in the end it will be a lot faster than drawing it yourself.
How do I customize a product?
Click on the pencil icon under the product in your project folder to return to the configuration. You can now customize the product to your preferences. When you exit the configurator, you will be asked if you want to save the configuration. After your choice, you will automatically return to your project folder.
How do I adjust the number of products?
Click on the pencil icon under the product in your project folder to return to the configuration. You can now adjust the required number of products to your preferences. When you exit the configurator, you will be asked if you want to save the configuration. After your choice, you will automatically return to your project folder.
How can I order a product(s)?
Once you have requested a quote for a product you will receive an email from us with a complete quote. In the email there is also an order button with which you can easily order the products you have configured. As soon as you order the products we will immediately start production.
Does the configurator also work on a tablet and cell phone?
Yes, the configurator works on all platforms. Should you encounter any problems on a specific device, please do not hesitate to contact us.
Ask a Question
Do you have a question?
Do you have a question or would you like a demonstration of our configurator? Please fill in the form below and we will contact you as soon as possible.
